Business Letter

New Technology Electronics111 main StreetNew York , NY 10011 (123 )456-7890November 14 , 2007Customer servicingWashington Harvard House Hotel1221 22nd Street , NWWashington , DC 20037To Whom It May Concern objet dart in township to ensure the IEEE conference last month , October 9 - 10 2007 , I had the opportunity to stay at your acerbicel . The facilities were beautiful and the guy screak served at the Tuesday night cut was quite yummy . Service was beyond reproach . However , when I survive my creed statement (a copy of which is enclosed ) and reviewed the outpourings from your hotel , I detect a problem with the summation charged for breakfast on October 10thMy administrative assistant made the reservation for this stay most dickens months before the conference for myself and two other colleagues . At that judgmen t of conviction , she was assured that since New Technology Electronics has a corpo compute rate negotiated with your hotel , the nightly rate would include a full , hot breakfast in your Atrium eating home base Before I left(p) the hotel on Wednesday morning , the three of us went down to the Atrium and ed pancakes from the menu as there was no buffet dress circle up . Imagine my amazement at opening my ascribe card statement and seeing a charge of 81 for three champagne buffet breakfasts that we did not enjoy ! Since this amount is not covered by our employee expense account , I will subscribe to in person pay it if not removedI am aware that our comp each has a negotiated rate with your hotel which includes a day-after-day hot breakfast . I believe the 81 charge is erroneous and would like you to terminate the charge immediately .

While I have never before had a payoff for complaint with your hotel , should we be unable to come to a copasetic resolution in this social occasion I will be compelled to intimacy our travel part and advise that a unlike hotel chain be utilized in the futureIf you need any further information , contact me at the phone tot above . Thank you for your lively attention to this divisionSincerelySally SmithRegional ManagerFlap jack up Restaurant110 Main StreetNew York , NY 10012 (123 )456-7881November 14 , 2007Mrs . Maria Townsend99 cooper AvenueNew York , NY 10012Dear Mrs . TownsendThank you for sending your letter date November 10 , 2007 regarding your scram at Flap Jacks Restaurant . I very such(prenominal) appreciate the fact that you took a moment to share your experience with me . Only by audience from our customers can we strive to involve our restaurant and its service standards betterRegarding your comments almost the server who used curse within earshot of you and your young woman , I have spoken with the individual involved and habituated her a verbal cane which will result in further action should this matter be raised again . At Flap Jacks , we do not rest such language , and particularly not in forward of our customersAs a token of my sagacity for your continued patronage , I am enclosing...If you want to get a full essay, install it on our website: BestEssayCheap.com

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